At JooJube, we offer handheld game consoles through our online store. The products are listed with available variations where applicable to allow selection based on individual preference.

Each product listing includes clear images and relevant product details to help customers review and choose the appropriate option. Information is presented in a consistent and straightforward format to support informed purchase decisions.

Simply browse our website, select your desired products, and click Add to Cart. Follow the checkout prompts to complete your purchase.

We accept payments through American Express, Apple Pay, Diners Club, Discover, Google Pay, MasterCard, PayPal, Shop Pay, and Visa.

Orders are processed within 1–2 business days. Standard shipping within the United States typically takes 7–10 business days. A shipping fee of $8 applies to orders between $0.01–$69.99, while orders of $70.00 and above qualify for free standard shipping. Express delivery is available with an estimated delivery time of 2–3 business days for a fee of $15.

No. We currently only ship within the United States. In the future, we may look to expand to other countries.

If your payment is declined or interrupted, your order will not be confirmed. Please ensure your billing details are accurate. You will receive a confirmation email once payment is successfully completed.

Customers in the United States may return eligible items within 30 days of receiving their order. Products must be unused, undamaged, and in their original packaging with all tags and accessories.

No. JooJube does not charge any restocking fees.

Once your return is received and approved, refunds are processed within 10 business days. Refunds are always issued back to the original payment method used at checkout.